Drake Google Apps

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Description

The Drake Google domain provides faculty, staff, and students  a suite of hosted applications and uses a Drake ID to authenticate. Accounts are automatically provisioned. To access google applications click on the "Drake Google Docs" on the sidebar of the main DTS page.

What do I need to get this service?

An activated Drake ID.  Accounts are automatically provisioned with the creation of a user's Drake ID.

What is included?

The Drake Google domain grants access to Google applications including Drive (Docs), Youtube, Picassa, Google Calendar, and google +. Note that Google email or sites is not enabled for the Drake Google applications. Shared documents that are owned by an individual are tied to that individual account and will be removed and deleted by google if the account holder is no longer associated with the university. Note: Drake does not retain any on-site backups of google documents. A copy of your files may be saved for backup by using google takeout (only available for currently active accounts).

When is support for the service available?

User support is available 24x7 via Google’s website at http://support.google.com.  You can search for the application you need help with (for example Google Docs) and you will be taken to Google’s online help center for that particular product. User and technical support is provided M – F during the posted Drake Support Center hours found at http://dts.drake.edu/support-center/

How long does it take to get the service?

Accounts are automatically provisioned. Service is available on demand direclty via Drake Google Docs link on the DTS webpage.

How do I change, or stop the service?

Access to Google Applications / Docs is tied to a Drake ID and remains available until a faculty or staff member leaves the university or a student graduates. Shared documents that are owned by an individual are tied to that individual account and will be removed and deleted by google if the account holder is no longer associated with the university. Note: Drake does not retain any on-site backups of google documents. A copy of your files may be saved for backup by using google takeout (only available for currently active accounts).

Communication & Collaboration Tools  Connectivity & Networking  Faculty/Staff Services  Student Services