Category Archives: NewsSubscribe

Blackboard maintenance this Sunday, August 3rd

Drake has purchased new hardware to increase speed and reliability of Blackboard. After working with the vender, the only solution is to shut down the Blackboard system (and server) to move everything onto the new hardware.¬† Therefore, Blackboard will be … Continue reading

Categories: Faculty, Hardware & Software, LMS Blog, News, Outage, Students, Teaching & Learning with Technology

Outages resolved

The outages related to blueview, adastra, webmail and other associated systems have been resolved. Please note that you may need to restart your computer to clear associated caches. If after a restart you are still experiencing trouble please contact the … Continue reading

Categories: News, Outage

blueview outage

We have identified an issue with blueview and are working to resolve that issue as quickly as possible.    

Categories: News, Outage

Outlook Webmail Outage Resolved

All users should now be able to log into webmail at https://www.outlook.com/drake.edu. We are continuing to work on other outages. We will post again as soon as the issue is resolved or we make progress.

Categories: News, Outage

Outlook webmail outage

We are currently working on a webmail login issue. We are working on a resolution and we will post additional information as available.

Categories: News, Outage

Adastra outage

We are currently working on an issue with Adastra. We have identified a fix and are working to implement that as quickly as possible. We will provide updates with additional information as is available.    

Categories: News, Outage

All IT Systems Unavailable During Maintenance Evening of Thursday July 17th

As part of our regular monthly maintenance, we are having some electrical work done. This will mean that IT systems, network functionality and services will be down a bit longer than usual during our maintenance window. Expect all systems to … Continue reading

Categories: News, Outage

Support Center Hours – Closed Jul 4

In observance of the holiday the support center will be closed on July 4th. The support center will re-open on Monday Jul7.

Categories: News

DUSIS Access and Internet Explorer 10

If you are experiencing trouble accessing DUSIS in Internet Explorer 10, it is due to a recent Microsoft update. Please¬†see this knowledgebase article for directions on how to apply a workaround. If you need additional help, please contact the Support … Continue reading

Categories: News

BlueView Online Payments Unavailable 4am-10am Friday

Touchnet, our online payment processing system will be down for maintenance on Friday, 20th June 2014 from 4am-10am. No online payments through BlueView can be made during this window. Payments may still be made manually by calling Student Accounts at … Continue reading

Categories: News, Outage