Category Archives: NewsSubscribe
Drake has purchased new hardware to increase speed and reliability of Blackboard. After working with the vender, the only solution is to shut down the Blackboard system (and server) to move everything onto the new hardware. Therefore, Blackboard will be … Continue reading
The outages related to blueview, adastra, webmail and other associated systems have been resolved. Please note that you may need to restart your computer to clear associated caches. If after a restart you are still experiencing trouble please contact the … Continue reading
We have identified an issue with blueview and are working to resolve that issue as quickly as possible.
All users should now be able to log into webmail at https://www.outlook.com/drake.edu. We are continuing to work on other outages. We will post again as soon as the issue is resolved or we make progress.
We are currently working on a webmail login issue. We are working on a resolution and we will post additional information as available.
We are currently working on an issue with Adastra. We have identified a fix and are working to implement that as quickly as possible. We will provide updates with additional information as is available.
As part of our regular monthly maintenance, we are having some electrical work done. This will mean that IT systems, network functionality and services will be down a bit longer than usual during our maintenance window. Expect all systems to … Continue reading
In observance of the holiday the support center will be closed on July 4th. The support center will re-open on Monday Jul7.
If you are experiencing trouble accessing DUSIS in Internet Explorer 10, it is due to a recent Microsoft update. Please see this knowledgebase article for directions on how to apply a workaround. If you need additional help, please contact the Support … Continue reading
Touchnet, our online payment processing system will be down for maintenance on Friday, 20th June 2014 from 4am-10am. No online payments through BlueView can be made during this window. Payments may still be made manually by calling Student Accounts at … Continue reading